ALARM RECEIVING CENTRE
We use the latest technology to monitor, receive and respond to all types of alarm activations including intruder, fire, lift, panic and CCTV. Our CAT II ARC is fully accredited, having achieved Quality Assurance ISO 9001 and BS 5979 certificates, as well as NSI Gold Accreditation.
The ARC is used to provide high security monitoring and response services delivered by highly trained operators who monitor and respond to any incident 24/7. When an alarm activation is received, operators will follow the client's escalation instructions as well as alert public space CCTV and send a security response.
CSG operate from Glasgow 24 hours a day, 365 days of the year to respond to needs of clients Scotland wide. We can guarantee a quick response to your security needs as our Mobile Patrol Teams are linked to both our Alarm Receiving Centre and Public Space CCTV monitoring centre, where information and direction on an incident can be given in real time.
Experienced Security Officers, who are trained to industry standard and subject to extensive background checks, will patrol premises inside and outside, providing protection to offices and equipment. They can carry out duties including verification of identity, surveillance and intelligence gathering.
We can ensure that your keys are secure and provide a service for tenanted and vacant properties. We are able to provide access support to staff, tradesmen and contractors at weekends, in the evening, or as part of an incident response if an alarm is activated.
MOBILE SECURITY PATROLS
A highly visible and effective deterrent response service, where officers can provide regular, random or intelligence-led patrols throughout the day or night. Should an incident occur, we will promptly implement your emergency instructions.
We offer fully comprehensive security surveys which will provide both practical and technology-based solutions for your security challenges.
If an alarm activation is received, a Mobile Patrol will be dispatched to the site to establish the cause for alarm. We will deal with minor incidents such as boarding up your premises or arranging emergency repairs to minimise disruption to your business. Our officers will reset the alarm once the site is secure and contact the Police if required.
VACANT PROPERTY ALARMS
Ensure 24 hour protection to your vacant property and a system that will comply with your insurance policies as well as offer the Incident Response service to alarm activations, day or night.