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Freedom of information

The Freedom of Information (Scotland) Act (FOI) came into effect on 1st January 2005, and aims to increase openness and accountability by ensuring people can access information held by Scottish public authorities - including Community Safety Glasgow (CSG).

People have the right to access all types of recorded information and, apart from certain specific exemptions, authorities and their staff must comply with these requests.

Every type of recorded information the company holds is covered by the Act, including:

FOI is retrospective, meaning people can ask for information relating to issues from years ago.  Enquirers do not have to give a reason for asking for the information.

Public authorities must allow access to the following information:

Are there any exceptions to providing information? 

Yes.  For example: 

Publications Scheme

The Act also places an obligation on all Scottish public authorities to adopt and maintain a Publication Scheme 2008-2011 and, on 28th February 2008, CSG submitted its own Publication Scheme to the Scottish Information Commissioner describing the classes of information which CSG publishes, or intends to publish, how it does so, and any fees associated with these publications.

This has subsequently been updated as part of the Model Publication Scheme (MPS) which was introduced by the Scottish Information Commissioner in May 2011.  The CSG Model Publications Scheme 2011-2015 provides direct links to information through the web site as well as details on how to make a Freedom of Information request for information which is not available in the public domain.

A summary of all the information links available under the MPS can be found at  (LINK REQUIRED).

The scheme is available in portable document format.  To view this document you will need Adobe Acrobat Reader. This Reader can be freely downloaded from the Adobe website.

Environmental Information

New regulations have also came into effect for Environmental Information.  Anyone requesting information under the  Environmental Information (Scotland) Regulations 2004. You may also use the Freedom of Information Service to make a request.  These regulations are very similar to Freedom of Information, but apply specifically to information concerning the environment.

Making a Request

A considerable amount of information about CSG' services and activities is published on this website and accessible through our Model Publication Scheme Summary. To find out whether the information you are looking for is already available on-line, please use the on-screen navigation headings.

If you are unable to find the information by these means, CSG is happy to assist you through its Freedom of Information Service.

For information on how to use the service, and what it involves, see Making a Freedom of Request.

How much does it cost?

Scottish Government regulations govern the scale of fees which can be applied for providing information. Costs for providing published materials are set out in the CSG' Publication Scheme.  CSG has discretion in applying fees. You will be advised of any costs applicable and will be required to pay costs before the information is provided.

Please note that the Freedom of Information Service includes information requested under the Environmental Information (Scotland) Regulations 2004.

But please remember that, if the information you require has already been made available to the public in other ways, CSG would normally refer you back to that source. 

Useful links

Scottish Government Freedom of Information

Scottish Information Commissioner